DELIVERY AND PRINTING TIMES
Delivery times vary depending on the order placed.
If the items are in stock, orders are shipped within 24-48 hours with payment confirmation until 12:00 PM the day before.
HOW IS DELIVERY DONE?
All orders* received and with payment validated by 12:00 PM will be shipped on the same or the following business day. Orders received and validated after this time will be shipped on the next business day only.
When placing the order, please make sure to provide an address where someone will be present to receive the delivery, as it is not possible to predict or schedule the delivery time. If there is no one available to receive the order, the courier will contact to schedule a new delivery, and after two unsuccessful attempts, the order will be returned to the warehouse.
* Except for orders with personalized items or out of stock.
I did not receive any delivery notice or email notification.
Please check if the email address on your order is correct and if the message was not directed to the unwanted mail folder (spam). If you need to update your email address to receive notifications, you can do so through the "My Account" page after logging in to our website.
GLS EUROPE
Delivery through the GLS carrier with a delivery time of 3 to 8 business days after the order has been shipped.
PRINTING TIMES
DIGITAL PRINTING
For orders with digital printing, the lead time is 5 to 8 business days.
1-COLOR FLEXOGRAPHY
For personalized orders with 1 or 2-color flexography printing, the printing lead time is 3 to 4 weeks.
LABEL PRINTING
For orders with label printing, production takes between 1 to 2 weeks.
ROTARY PRINTING
For any other type of special orders, rotary printing, or specific sizes, the printing lead time is 6 to 8 weeks.
If the customer wishes to receive the order within 1 week, they can request an urgency fee for printing in the amount of €150. (Contact first to check availability - Telephone: +351 220 994 155 (Call to National Fixed Network); Mobile: +351 914 075 527 (Call to National Mobile Network); Email: info@espiritorebelde.pt)
For products available only by order, the customer must check the production times directly on the product page before completing the purchase.
DIGITAL
COLOR VARIETY
Supports printing of files in multiple colors, offering great design flexibility.
ORDER SIZE
Ideal for small-scale orders, allowing for economical production of limited quantities.
PRODUCT COLOR
Printing is limited to white or natural kraft-colored products.
COLOR RANGE
Capable of printing in a wide range of colors. Printing in colors similar or identical to the product material color is not recommended.
PRODUCTION TIME
The production time varies between 5 to 8 business days, facilitating projects with tight deadlines.
ACCEPTED FILES
PNG, JPG, PDF, AI (Adobe Illustrator)
FLEXOGRAPHY
COLOR VARIETY
Limited to printing designs up to 2 colors, suitable for simple graphics or logos.
ORDER SIZE
More efficient for large print runs, being the economical option for mass production.
PRODUCT COLOR
Allows printing on materials of any color, not limited by the product material color.
COLOR RANGE
Allows printing in any color, with the same restrictions related to the similarity or identity of the product material color as in digital printing.
PRODUCTION TIME
Requires a production period of 3 to 4 weeks, reflecting a longer process, typical of large production volumes.
ACCEPTED FILES
PSD (Adobe Photoshop), AI (Adobe Illustrator), CRD, PDF
ACCEPTED FILES FOR PRINTING
Printing on bags requires that the print reach a large size, so we generally only accept vector files, in their original format, that is, in the program in which it was created: AI, CDR, PDF, etc. These are the allowed extensions: .ai, .cdr, .svg, .eps.
Note: For prints on bags and boxes, if it is more than one color, they should be spaced at least 2 cm apart - there is a margin of error in the location where the print will be placed of 4 cm on each side, which is acceptable because of printing machinery issues.