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Privacy Overview

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Accessories
for Crafts
& DIY

All the accessories
you are looking for to
reate a unique package

Acetate
Pastry Boxes
Cakedesign

Display your sweets
with our transparent
acetate boxes

Everything
for
your move

Everything you need to pack
and move your belongings safely


Paper
bags with printing

Bags for all types of business!
Cheap and resistant.
How to track your order?

Once your order is delivered to the carrier, you will receive an email with a link and the tracking number of your order.

Just click on the link and you can follow the path of your order.

How to see the invoice?

Once your order is shipped, the invoice is automatically generated and sent directly to your email.

If you have any problems with this method, you can consult all the invoices in your customer area. Just access your order history.

Payment methods

Espirito Rebelde Embalagens Ltd. offers several solutions to pay for your order at https://espiritorebelde.pt/store/

Credit card: You must fill in all the requested data. In case the payment platform informs about non-acceptance of payment, your order will be canceled automatically.

Payment by bank transfer: Once you have completed your order, you will receive our payment details. Later you can settle the payment by homebanking, or at any ATM.dos de pagamento. Posteriormente poderá liquidar o pagamento por homebanking, ou em qualquer caixa multibanco.

What are the delivery methods and deadlines?

How is the delivery done?

All orders received and with validated payment until 12:00 PM will be dispatched on the same business day. Orders received and validated after this time will only be dispatched on the next business day.

When placing your order, please make sure to provide an address where someone is present to receive the delivery, as it is not possible to predict or schedule the delivery time. If there is no one to receive the order, the courier will contact you to schedule a new delivery, and after two unsuccessful attempts, the order will be returned to the warehouse.

Except for orders with personalized items or out of stock.

I did not receive any delivery notice or email notification.

Please check if the email address on your order is correct and if the message was not directed to the unwanted mail folder (spam). If you need to update your email address to receive notifications, you can do so through the "My Account" page after logging in to our website.

GLS Europe 

Delivery through the GLS carrier with a delivery time of 3 to 8 business days after the order has been shipped. 

Exchanges and Returns

If you wish to make an exchange, or return the products purchased in our online store, please contact us via email, to info@espiritorebelde.pt, indicating the reason for the exchange or return. After analysis, we will inform you if it is possible to carry out the exchange and the associated costs. 

How long do I have to exchange or return a product? 

The deadline for exchanging products is 14 days after the delivery date. 

How do I return or exchange a product? 

To return or exchange a product, you can send it directly to our warehouse, using a carrier of your choice. If this is not possible, we can arrange for the pickup of the products through one of our carriers, in which case the costs will be at your expense.  

How can I track the exchange or return process for my product? 

During the exchange process, our customer support team will keep in touch with you and inform you about the status of the exchange process and the shipment of new products. In addition, you can always contact us to clarify any doubts. 

How is the verification of returned products carried out? 

When the products arrive at our warehouse, we check if they are in good condition. The return is made discounting only the costs associated with this process. When making an exchange, if the products are found to be damaged, their value will be deducted from the total quantity that the customer should receive. 

What are the return costs associated with the product exchange or return process? 

The return costs only include the collection of the material, if requested by the customer, as well as the value of the products damaged in the return, if applicable. 

In the case of exchanges, the cost of the new shipment still applies. 

In addition, in orders with food contact products, whenever the packaging is opened, the tax for cleaning and sanitizing the products in question must be deducted. 

Which products cannot be returned or exchanged? 

Customized products with printing or special sizes, as well as food contact products (after being removed from the plastic packaging), cannot be exchanged or returned. 

We want to make sure you have an excellent shopping experience, so it's important that you are aware of these limitations before making your purchase. However, if you have any questions, please do not hesitate to contact us. We are always ready to help. 

FAQ´s (Frequently Asked Questions)

How to track your order?

Once your order is delivered to the carrier, you will receive an email with a link and the tracking number of your order.

Just click on the link and you can follow the path of your order.

How to see the invoice?

Once your order is shipped, the invoice is automatically generated and sent directly to your email.

If you have any problems with this method, you can consult all the invoices in your customer area. Just access your order history.

Payment methods

Espirito Rebelde Embalagens Ltd. offers several solutions to pay for your order at https://espiritorebelde.pt/store/

Credit card: You must fill in all the requested data. In case the payment platform informs about non-acceptance of payment, your order will be canceled automatically.

Payment by bank transfer: Once you have completed your order, you will receive our payment details. Later you can settle the payment by homebanking

What are the delivery methods and deadlines?

ow is the delivery done?

All orders received and with validated payment until 12:00 PM will be dispatched on the same business day. Orders received and validated after this time will only be dispatched on the next business day.

When placing your order, please make sure to provide an address where someone is present to receive the delivery, as it is not possible to predict or schedule the delivery time. If there is no one to receive the order, the courier will contact you to schedule a new delivery, and after two unsuccessful attempts, the order will be returned to the warehouse.

Except for orders with personalized items or out of stock.

I did not receive any delivery notice or email notification.

Please check if the email address on your order is correct and if the message was not directed to the unwanted mail folder (spam). If you need to update your email address to receive notifications, you can do so through the "My Account" page after logging in to our website.

GLS Europe 

Delivery through the GLS carrier with a delivery time of 3 to 8 business days after the order has been shipped. 

Exchanges and Returns

If you wish to make an exchange, or return the products purchased in our online store, please contact us via email, to info@espiritorebelde.pt, indicating the reason for the exchange or return. After analysis, we will inform you if it is possible to carry out the exchange and the associated costs. 

How long do I have to exchange or return a product? 

The deadline for exchanging products is 14 days after the delivery date. 

How do I return or exchange a product? 

To return or exchange a product, you can send it directly to our warehouse, using a carrier of your choice. If this is not possible, we can arrange for the pickup of the products through one of our carriers, in which case the costs will be at your expense.  

How can I track the exchange or return process for my product? 

During the exchange process, our customer support team will keep in touch with you and inform you about the status of the exchange process and the shipment of new products. In addition, you can always contact us to clarify any doubts. 

How is the verification of returned products carried out? 

When the products arrive at our warehouse, we check if they are in good condition. The return is made discounting only the costs associated with this process. When making an exchange, if the products are found to be damaged, their value will be deducted from the total quantity that the customer should receive. 

What are the return costs associated with the product exchange or return process? 

The return costs only include the collection of the material, if requested by the customer, as well as the value of the products damaged in the return, if applicable. 

In the case of exchanges, the cost of the new shipment still applies. 

In addition, in orders with food contact products, whenever the packaging is opened, the tax for cleaning and sanitizing the products in question must be deducted. 

Which products cannot be returned or exchanged? 

Customized products with printing or special sizes, as well as food contact products (after being removed from the plastic packaging), cannot be exchanged or returned. 

We want to make sure you have an excellent shopping experience, so it's important that you are aware of these limitations before making your purchase. However, if you have any questions, please do not hesitate to contact us. We are always ready to help.