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Shipping and returns
For goods without printing:
The packages are shipped within 48 hours after receiving the payment, if not available in stock will be notified within 48 hours, you can wait for production, choose another product, or can claim a refund.
For goods with printing:
It is necessary to upload the file to print, mp read our Terms of accepted file, 2nd will receive our technical team a model with the necessary adjustments to the bag, it is necessary that it be approved to begin production, 3 the client approves the model and making the payment and we give start to the elaboration of clichés and to the production of the bag, the delivery time can vary between 2-6 weeks, but please check out our page of manufacturing times to know correct time or you can directly contact our sales support by email firstname.lastname@example.org
Shipping is made after 24:00 of the product manufactured to meet
Can be made by carrier or collected at our premises by the customer or the customer's carrier.
For Spain the traditional way is by sending Integra2 it allows items between 48 and 72 but may choose another carrier. You can also make the withdrawal at our facilities or arrange to collect your own carrier.
Our company does not accept returns of items printed for a reason attributable to the customer. By reason attributable to our company, the customer may cancel the order and be reimbursed for any amount paid or to be made new order. In order not customized the client can make an exchange but will be charged to the customer all shipping costs involved.
Our company ensures that the goods are delivered to the carrier in perfect condition so we can not blame for problems in transport, however they are covered by insurance that covers up to 10 € per kg, but can choose to add an extra your insurance (1.5% of the goods value).
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