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Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

You can adjust all of your cookie settings by navigating the tabs on the left hand side.

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bottles and jars





BOTTLES AND JARS

Quality products, excellent packaging
jewelry bags





JEWELRY BAGS

Elegance packed with care
gift boxes





GIFT BOXES

Great gifts start here
transport elegance





TRANSPORT ELEGANCE

Carry love any distance
secure shipments




SECURE SHIPMENTS

Ensure your products are delivered safely

Strong Points

One Stop Shop

Purchase packaging and all packaging and decoration accessories you need in the same online store.

Fast Deliveries

Pick up your orders on the same business day. Or if you prefer, receive them at your address within 24/48 hours after dispatch.

Product Customization

We personalize packaging with our clients' brand logos!

Assisted Purchase

Call +351 220 994 155 or contact us via chat and count on the assistance of our specialists.

Payments and Shipping

FAQs (Frequently Asked Questions from our customers)

How to track your order?

Once your order is delivered to the carrier, you will receive an email with a link and the tracking number of your order.

Just click on the link and you can follow the path of your order.

How to check the invoice?

Once your order is shipped, the invoice is automatically generated and sent directly to your email.

If you have any problems with this method, you can consult all the invoices in your customer area. Just access your order history.

Payment methods

Espirito Rebelde Embalagens Ltd. offers several solutions to pay for your order at

https://espiritorebelde.pt/store/en/content/5-secure-payment

Credit cardou must fill in all the requested data. In case the payment platform informs about non-acceptance of payment, your order will be canceled automatically.

Payment by bank transferAs soon as you complete your order, you will receive our payment details. You can later settle the payment via home banking, or at any ATM.

What are the delivery methods and deadlines?

How is the delivery done?

All orders received and with validated payment until 12:00 PM will be dispatched on the same business day. Orders received and validated after this time will only be dispatched on the next business day.

When placing your order, please make sure to provide an address where someone is present to receive the delivery, as it is not possible to predict or schedule the delivery time. If there is no one to receive the order, the courier will contact you to schedule a new delivery, and after two unsuccessful attempts, the order will be returned to the warehouse.

* Except for orders with personalized items or out of stock.

I did not receive any delivery notice or email notification

Please check if the email address on your order is correct and if the message was not directed to the unwanted mail folder (spam). If you need to update your email address to receive notifications, you can do so through the "My Account" page after logging in to our website.

GLS Portugal

Este método de entrega é mais económico e tem um prazo de entrega de 1 a 5 dias úteis após a expedição da encomenda. É uma opção ideal para quem não tem urgência na entrega do produto e deseja economizar no envio.


GLS Europe

Delivery through the GLS carrier with a delivery time of 3 to 8 business days after the order has been shipped.

Exchanges and Returns

Exchanges and Returns

If you wish to make an exchange, or return the products purchased in our online store, please contact us via email, to info@espiritorebelde.pt, indicating the reason for the exchange or return. After analysis, we will inform you if it is possible to carry out the exchange and the associated costs.

How long do I have to exchange or return a product?

The deadline for exchanging products is 14 days after the delivery date.

How do I return or exchange a product?

To return or exchange a product, you can send it directly to our warehouse, using a carrier of your choice. If this is not possible, we can arrange for the pickup of the products through one of our carriers, in which case the costs will be at your expense.

How can I track the exchange or return process for my product? 

During the exchange process, our customer support team will keep in touch with you and inform you about the status of the exchange process and the shipment of new products. In addition, you can always contact us to clarify any doubts.

How is the verification of returned products carried out?

When the products arrive at our warehouse, we check if they are in good condition. The return is made discounting only the costs associated with this process. When making an exchange, if the products are found to be damaged, their value will be deducted from the total quantity that the customer should receive.

What are the return costs associated with the product exchange or return process?

The return costs only include the collection of the material, if requested by the customer, as well as the value of the products damaged in the return, if applicable. 

In the case of exchanges, the cost of the new shipment still applies. 

In addition, in orders with food contact products, whenever the packaging is opened, the tax for cleaning and sanitizing the products in question must be deducted.

Which products cannot be returned or exchanged?

Customized products with printing or special sizes, as well as food contact products (after being removed from the plastic packaging), cannot be exchanged or returned. 

We want to make sure you have an excellent shopping experience, so it's important that you are aware of these limitations before making your purchase. However, if you have any questions, please do not hesitate to contact us. We are always ready to help.

Oops! We've been caught 😜

As a reward, here's a discount for your order!

Here's your 8% off code: MOTHER

Don't tell anyone, or we might still get fired 🤫. Not combinable with other ongoing promotions.
MOTHER